Zhejiang Dali Technology Co., Ltd.and its affiliates (hereinafter collectively referred to as “us”, “we”, “our” or "DALI") are committed to protecting your personal privacy. When you use our products or services, we may collect and use your relevant information. This Privacy Policy aims to explain how we collect, use, and protect your information when you use our products or services. This Privacy Policy applies to VISTAGET Thermal Hunting provided by DALI. It does not apply to services provided by independent third parties, such as when third parties use our platform to provide services to you. Information you provide to such third parties is not covered by this Privacy Policy, and we are not responsible for any third party's use of the information you provide.
Before using our products or services, please read and thoroughly understand this Privacy Policy. By using our products or services, you acknowledge that you have fully understood and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should immediately stop using our platform services.
Last Updated: March 5, 2026
Effective Date: March 5, 2026
In this Policy:
Affiliated Companies: Companies that are directly or indirectly controlled by DALI; or directly or indirectly control DALI; or jointly control the same company with DALI; or are directly or indirectly controlled by the same company as DALI. This includes, but is not limited to, parent companies, subsidiaries, and other companies controlled by the same parent company as DALI.
"You": In this Policy, "you" refers specifically to users of the VISTAGET Thermal Hunting and its services.
Personal Information: Any information recorded in electronic or other forms that can, either alone or in combination with other information, identify a specific natural person or reflect the activities of a specific natural person.
Sensitive Personal Information: In accordance with the Personal Information Protection Law of the People's Republic of China and relevant national standards, this includes biometric information, communication records and content, health information, transaction information, precise location information, etc. When we collect your sensitive personal information to provide specific products or services, we will obtain your consent through a clear and conspicuous notice before doing so.
1. What personal data do we collect
To provide you with our services, we will require you to provide certain personal information necessary for such servicßßes. If you do not provide this personal information, we will be unable to provide the corresponding products or services.
1.1 Information You Voluntarily Provide to Us
User Feedback Information: When you use our products and services, we will collect the feedback information you voluntarily provide, the specific details of which depend on the content you provide, so that we can promptly address your issues and device malfunctions.
Information Collected Based on Additional Features
To provide you with more convenient and higher-quality products and services and to enhance your user experience, we will collect and use your personal information in the following additional services. Not providing this information will not affect your use of the basic services of our application, but you will not be able to enjoy the benefits of these additional services. These additional services include:
1. Location-Based Services: When you enable location services on your mobile device and use location-based services, we will collect and use your location information to allow you to connect your device to our application. With your consent, we will also collect your real-time, precise or approximate geolocation information when you use specific products or services.
2. Photo/Video Access from Your Photo Album: After enabling photo album access, you can use this function to upload your photos and videos to provide evidence when reporting device issues.
3. Voice Technology-Related Services: After enabling microphone access, you can use the microphone for voice functions, including recording videos and activating a voice assistant. We will collect your voice data to recognize your commands.
4. Storage Permission-Based Services: To ensure the stable operation of the client, we will request this permission. After you grant this permission, we will read or write necessary information, such as images, files, and log information, to and from your device storage.
1.2 Information We Automatically Collect
Device Information: When you interact with our products, we automatically collect device information, such as the device's MAC address, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information.
1.3 Information Related to Smart Devices
Basic Information of Smart Devices: When you connect your smart device to our products or services, we may collect basic information about the device, such as device name, device ID, online status, activation time, firmware version, and update information.
Smart Device Report Information: Depending on the type of smart device you choose to connect to our products or services, we may collect information from your smart device's reports.
2. Purpose and Legal Basis for Processing Personal Information
We process your information for the following purposes:
1. Providing Services to You: We process your device information, location information, and information related to your smart devices to provide the services you request. The legal basis for this processing is to perform our contract with you, as outlined in our User Agreement.
2. Improving Our Services: We process your device information, location information, and information related to your smart devices to ensure the functionality and security of our products, develop and improve our products and services, analyze our operational efficiency, and prevent and detect fraud or misuse. The legal basis for this processing is to perform our contract with you, as outlined in our User Agreement.
3. Compliance: We only process your personal information when legally required to disclose information, or when we believe it is necessary or appropriate to:
a) Comply with applicable laws, legal processes, or requests from competent authorities (including but not limited to Chinese cyberspace administration, public security agencies, etc.)
b) Enforce our Terms of Use and other agreements, policies, or standards, including investigating any potential misuse;
c) Protect the rights, privacy, safety, or property of ourselves and other users, including you; and seek available remedies or limit damages we may incur or address security, fraud, or technical issues.
3. With Whom Do We Share Your Personal Information
We do not sell your personal information. However, we may share your personal information with service providers acting on our behalf, our partners, or other parties acting at your direction. Furthermore, we do not share personal data with third parties for their marketing purposes.
Service Providers. We may engage third parties as our service providers to perform certain tasks on our behalf, such as processing or storing data related to your use of our services and delivering products to consumers, including personal information. Our service providers are obligated to process personal information in accordance with this Privacy Policy and our instructions. They may not use the personal information we share for their own purposes, and they must delete or return the data once our requirements have been fulfilled.
Affiliates. We may disclose information to our parent company or affiliates for normal business purposes, subject to applicable laws, this Privacy Policy, and other appropriate confidentiality and security measures.
Other. We may share your personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance. We may also disclose information about you if we determine that such disclosure is reasonably necessary to enforce our terms and conditions, protect our operations or users, or is reasonably necessary in the event of a reorganization, merger, or sale.
4. Transfer of Collected Information
Your
personal information will be stored within the territory of the People's
Republic of China (for the purpose of this Policy, excluding Hong Kong, Macao,
and Taiwan). We will not transfer your personal information outside of China
unless one of the following conditions is met and we comply with the
requirements of Article 38 of the Personal Information Protection Law of the
People's Republic of China, such as passing a security assessment organized by
the cyberspace administration, obtaining personal information protection
certification from a professional institution, or concluding a standard
contract with the overseas recipient, and we will inform you and obtain your
separate consent (if required by law):
(1) where it is necessary for business purposes to transfer the information
overseas;
(2) where otherwise provided by laws, administrative regulations, or the
cyberspace administration.
In such cases, we will take necessary measures to ensure that the overseas
recipient's processing of personal information meets the protection standards
required by Chinese law.
5. Rights Related to Personal Information
5.1 Your Rights
In accordance with the Personal Information Protection Law of the People's Republic of China and other relevant laws and regulations, you have the following rights regarding your personal information:
If we process your personal information for direct marketing purposes, you may exercise your right to object at any time without providing specific reasons.
5.2 How to Exercise Your Rights
To exercise your rights, please contact us using the information in Section 10 below. We may process your personal information to address your requests. Unless otherwise required by law, we will endeavor to respond to all valid requests within 15 working days. We will contact you if we need additional information to process your request or verify your identity. Depending on the complexity and number of requests, our response time may be extended to 30 working days, in which case we will inform you in advance.
6. Security Measures
The security of your personal information is of paramount importance to us. We have implemented what we consider appropriate administrative and technical security measures to protect your personal information.
Regarding device access, we employ reliable identity authentication and authorization mechanisms.
For data communication, we support the use of secure algorithms and encryption protocols.
In data processing, we employ strict data filtering and verification, as well as a comprehensive data audit process.
For data storage, all confidential information of users will be securely encrypted and access controlled.
In addition to the above technical security measures, at the organizational and management level, we have also established a series of security safeguards, including clearly defined roles and responsibilities, security and privacy protection training for employees to enhance their data protection awareness, and access control measures to prevent data loss, unauthorized use, unauthorized access, disclosure, alteration, or destruction.
We adhere to generally accepted personal information protection standards, but no method of storage or transmission is 100% secure. If you have any questions about our security practices, please contact us using the information in Section 10 below.
If a security incident occurs that affects your personal information, we will notify you immediately via your registered email address or through our messaging system, and provide you with suggestions to mitigate or prevent related risks. If necessary, we will take timely remedial measures according to our internal security incident response plan and report to the relevant authorities as required.
7. Data Retention Period
We will process your personal information for the shortest period necessary to achieve the purposes stated in this Policy, unless a longer retention period is required by specific laws. We will determine the appropriate retention period based on the quantity, nature, and sensitivity of personal information. After the retention period, we will delete your personal information. If we are unable to delete the data due to technical reasons, we will take appropriate measures to prevent further use of your personal information.
8. Children's Personal Information
Our products and services are primarily intended for adults. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 in the United States (or under the applicable minimum age in other jurisdictions, such as 16 in the European Union),unless (a) we have obtained the consent of the parent or guardian (b) the data collection has been separately agreed, or (c) the child actively or accidentally accesses it. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the information in Article 11 below and we will take steps to delete their personal information from our system.
9. Amendments to this Privacy Policy
We may update this policy from time to time to reflect changes in our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on the mobile application prior to the effective date of the changes. We encourage you to periodically review this page for the latest information on our privacy practices.
10. Contact Us
If you have any questions about our practices or this policy, please contact us at:
Zhejiang Dali Technology Co., Ltd.
Address: 639 Binkang Road,Binjiang, Hangzhou,Zhejiang 310053,P.R.China
Email: support@dali-tech.com